Delivery Policy

Last Updated: 1 July 2026
This Delivery Policy explains how Forest Coffee ("we," "us," "our") processes, ships, and delivers orders placed through our online store. By placing an order, you agree to the terms outlined below.

1. Processing Time

  • Orders are processed and shipped within 3 to 5 business days from the time of purchase.

  • Orders placed on weekends or holidays will be processed on the next business day.



2. Shipping Methods

  • We offer several shipping options to meet your needs.

  • Available shipping methods, along with delivery times and costs, are displayed during checkout.

  • Delivery time and cost may vary depending on your location and the method selected.



3. International Shipping

  • We ship to many countries worldwide.

  • International shipping costs are calculated during checkout and may include import duties and taxes.

  • You are responsible for paying any additional charges that may apply upon delivery.

  • Delivery times for international orders may vary depending on customs clearance and destination.



4. Shipping Address

  • You are responsible for providing a complete and accurate shipping address at the time of purchase.

  • We are not responsible for delays or lost packages caused by an incorrect or incomplete address.



5. Order Tracking

  • All shipments include a tracking number.

  • Once your order is shipped, you will receive tracking details by email.

  • You can track your order online at any time.

  • For questions about tracking, contact us at marketing@forestcol.com.



6. Delivery Delays
We are not responsible for delays caused by events beyond our control, including but not limited to:

  • Natural disasters

  • Strikes or labor disputes

  • Customs inspections or delays

We will make every effort to inform you of any delays and work to ensure your order is delivered as soon as possible.

7. Damaged Shipments
• We package all orders securely to minimize the risk of damage during transit.
• If you receive a damaged package:
Take clear photos of the packaging and contents.
Contact us immediately at marketing@forestcol.com so we can assist you.

8. Contact Us
For any questions or concerns regarding our shipping or delivery policies, please reach out:
Forest Coffee
Email: marketing@forestcol.com